Refund policy

Cancellation & Refund Policy

At My Blue, we want to make your shopping experience smooth and hassle-free.

Order Cancellation

Orders can be cancelled within 3 hours of placing them.
To cancel your order, please contact us on WhatsApp.
Cancellation requests received after 3 hours may not be accepted if the order has already been processed or dispatched.

Refund for Cancelled Orders

Prepaid Orders: If your order is cancelled before dispatch, a full refund will be processed to your original payment method.
Orders cancelled after delivery: Delivery charges will be deducted from the refund amount.

Returns & Refunds

We accept returns within 3 days of delivery for the following reasons:

Wrong product received
Damaged product
Manufacturing defect
Size issues
Change of mind

Return Shipping

Customers are required to pay a ₹70 return shipping charge.

Refund Process

Once the returned item is received and passes our quality inspection, the refund will be processed to the original payment method within 7 business days.

Return Eligibility

To be eligible for a refund, the product must be returned in its original condition with all tags and packaging intact.

If the returned product does not pass our quality inspection (for example, if it is used, damaged by the customer, washed, or not returned in its original condition), the refund will not be issued.